This past year, ANWB has zoned in on specific challenges and refinements in its user journeys. We're addressing them in sets of three, aiming to enhance the experience and deliver both efficiency and joy.

Although the specifics of this project remain under the veil of an NDA, we can share some screens and details into our intense collaboration with the ANWB team.

We're jointly striving to enhance the impactful experience related to roadside breakdowns. With over nine innovative solutions earmarked for development, the first two have already been shaped and passed on to the IT team for integration into the website and mobile app.